Shipping policy

Coconut to Go! Shipping Policy for Switzerland

Service Area:
Currently, we deliver exclusively within Switzerland. Unfortunately, international shipping is not available at this time.

Shipping Charges and Delivery Times

Delivery Timeline:
Orders are processed and shipped based on the following timeline:

  • Handling Time: 1–2 business days (Monday to Friday)
  • Transit Time: Based on shipping method (1–4 business days)

Please note: All products go through a order process, so handling time applies to every order.

Shipping Rates:
For orders within Switzerland, the following rates apply:

Shipping Method Order Value Transit Time Shipping Fee
Standard DHL CHF 0.01 – CHF 99.99 1–4 business days CHF 10.00
Standard DHL CHF 100.00 and above 1–4 business days Free


Order Tracking: We provide tracking for all shipments so you can monitor your package until it reaches your doorstep.

Customer Support: Our goal is to make your shopping experience as seamless as possible. If you have any questions or concerns, our dedicated support team is ready to assist you.

Contact Information:

  • Phone: +41 44 280 02 02
  • Email: hello@coconuttogo.com
  • Address: Coconuttogo GmbH, Holbeinstrasse 20, CH-8008 Zürich, Switzerland
  • Support Hours: Monday to Friday, 10:00 AM to 4:00 PM

Thank you for choosing Coconut to Go! We look forward to serving you.